A.1. Personal information collected and how it is used:
A.1.1. Personal information is collected that you have provided both directly (for example account registration, feedback provide, etc) as indirectly (for example items added to shopping list, which pages visited, etc).
A.1.2. We will use all gathered personal information to monitor and improve our systems, processes, products and services. Our use of your personal information will not result in information that was previously not publicly available being made public on our website. Please below an overview of the different types of information we collect, and how it is used.
A.1.3. We may anonymize and aggregate any of the information we collect (in such a way one person is not directly identifiable), and use this information for purposes such as data analysis, website improvement, development of new products & services, displaying key aggregate information on our website (for example most frequently purchased products, popularity of products, etc)
A.1.4. Our website uses the external services of WordPress and Woocommerce. Your personal information can in part (and in our name) be managed and stored by these parties. They are equally obliged to safely store all data and to respect all privacy laws in accordance with EU GDPR legislation. Under no circumstances will they use personal data or share it with any third parties without your explicit permission.
Type Of Information – How it used
Contact details associated with your account – such as name, address, telephone number, email, date of birth.
— We use this information to communicate with you regarding any product or service we provide (for example order confirmation, issues, etc). Can also be used by us or partner organizations to send marketing messages (in case you have indicated so in your marketing preferences on our websites or those belonging to our partners).
Payment & Transaction information – which products or services you have purchased with us & which payment method used.
— We use this information to process any product or service you purchase from us. Historical transaction information may also be used to determine what products may also be interesting to you.
Questions, feedback, comments & opinions – any information you share with us or with other users via the website.
— We use this information to reply to any question, concern or issue you might have. We may also leverage this information to determine what products and services may be interesting to you.
Preferences: – choices you have made about notifications, messaging and website display.
— We use this information to share information and display the website in line with your indicated preferences.
Information about how you look at our website – details about type of device, operating system, internet provider or carrier.
— We use this information to present our website to you on your device.
Information about your location – other than the information you have explicitly provided to us (for example in account information)
— We do not collect or track your exact location. Your device its IP address might help us determine an approximate location, but this will never be precise than a country, state or city location.
We may use an approximate location to make sure any information displayed content on our website is relevant to the country, state, city your device is in. Please note we will not collect or track your exact location without your consent.
Information provided by other users: – personal information that is provided to us through other users of our website. For example if they indicate you would like to be contacted by us.
— We will use the personal information provided by other users to contact you if they have indicated that you would like to be contacted by us.
Criminal or fraudulent activity on our website: – if criminal or fraudulent activities are suspected relating to your account, we may be provided with information coming from credit, crime or fraud prevention organizations.
— We will use this information to prevent any criminal or fraudulent activity on our website.
Information provided by other organizations: – Other organizations may share information we associate with you, if this information was lawfully obtained.
— We may use this information to contact you and identify which product or services may be interesting to you.