Standard International delivery will always be shipped by the next working day unless you order an item on Pre-order. Please note if you order on a Saturday or Sunday the order will be despatched on Monday, except for Bank Holiday weekends when it will be despatched the following Tuesday. For priority delivery we guarantee delivery within 1-2 working days, for standard delivery please allow up to 7 working days. Once your order has been shipped you will receive an email advising this. For next day delivery your item will be shipped the same day – this service is available Mon-Fri and there is a separate Sunday delivery option available on Saturdays.

As we try and get orders out as quickly as possible we can’t always guarantee we can amend an order. If you have made a mistake with the order please fill out the contact form on our contact page and one of our advisors will assist you.

Of course! If you have changed your mind we are happy to refund your order, providing:

Items must be returned within 14 days from the date you recieve your order.
Items must be in original packaging and unused
We kindly request that footwear is tried on indoors and doesn’t show any signs of wear
$5 will be deducted from your refund as an administration fee

We will deduct a flat fee of $5 to cover the cost of return.

It’s really simple to use:

Put your item(s) back into the delivery bag and reseal
Stick on your unique easy-peel returns label
Take to the Post Office and let us do the rest
Alternatively, you can return items via your own method to the address below:

Fabulicious Me Returns
Los Collados Zieschang 22
30880Aguilas
Spain

We will email to confirm we have processed your refund. If you do not see this email please check your junk folder.

Store credit will be issued on orders outside of the returns timescales.

Christmas Returns – You can return your order for a full refund until 7th January 2020.

Exchanges will be processed within 7 days of being received. Please note exchanges are subject to availability of stock. We will contact you if your item is not available for an exchange.
*Please note we can only process Spanish exchanges. All international exchanges will be processed as a refund.

Unfortunately once an order has been processed we are unable to add the discount code.

Our couriers should deliver orders between 8:00 am – 22:00 pm – however on rare occasions they can deliver outside these hours.

If your order is wrong or faulty please fill out the contact form on our contact page with your name, order number and item details.

We will not accept any returns that have marks or make up on, if you receive your item in this state please fill out the contact form on our contact page.

In the unlikely event that you do not receive your order, we will process an investigation with the courier. Please note it can take up to 2 weeks for this to be investigated and you will need to wait for the outcome. If it is confirmed that the order was delivered we will not be able to offer a refund. However, if the investigation shows the order has been lost, we will offer you a re-order (stock dependant), credit or refund.

At present we do not notify customers when we receive their return, you can use your postage receipt to track your order. We advise to allow up to 14 working days for a refund to be processed, once we process this we will send you an email.

Please note that sale items, markdown items, outlet items and lucky dip products are excluded from all promotional discounts unless explicitly included.